Privacy Policy

1. Introduction

Wind River Supply LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thewindriversupply.com or use our services.

2. Information We Collect

2.1 Information You Provide

When you submit a partnership application or contact us, we collect:

• Name and email address
• Company name and website
• Phone number
• Business information (revenue, importing status, timeline)
• Additional details you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and geographic location
• Browser type and device information
• Pages visited and time spent on site
• Referral source (how you found our site)
• Click and interaction data

3. How We Use Your Information

We use your information to:

• Process and respond to your partnership application
• Communicate with you about our services
• Send you follow-up emails regarding your inquiry
• Send SMS notifications for time-sensitive communications (with your consent)
• Improve our website and user experience
• Analyze website traffic and optimize our marketing
• Comply with legal obligations

4. SMS Communication

By providing your phone number and submitting our partnership application form, you consent to receive:

• Transactional SMS messages related to your inquiry
• Follow-up communications regarding your partnership application
• Service-related notifications

Opt-Out: You may opt out of SMS communications at any time by replying "STOP" to any message or emailing us at info@thewindriversupply.com. Message and data rates may apply.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (email services, analytics, hosting)
• Business Partners: Trusted manufacturing partners when relevant to your inquiry
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Partnership applications and related communications are typically retained for 2 years.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service

To exercise these rights, contact us at info@thewindriversupply.com

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze website traffic, understand user behavior, and improve our services. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We maintain operations in the United States, China, and Vietnam. We ensure appropriate safeguards are in place for international data transfers.

13. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: